Chairperson Kate Russell

AEO Conference

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AEO Conference

07 Sep 2017
  1. Day 1
    Grab teas and coffees and network with peers once you've registered.
  2. The Chairwoman welcomes you to the AEO Conference with an overview of the day ahead.
  3. This opening session will set the scene for the AEO Conference. We will hear thoughts from our award winning industry session Chair, who will draw on their own experiences from a global player’s perspective to share emerging insight around customers’ journeys and what keeps them awake at night! ... Read more
  4. The recent terror attacks have highlighted the importance of putting security front and centre, particularly within crowded places, to protect our staff, exhibitors and visitors. It’s a topic which should be at the top of everyone’s agenda, and in this session we’ll discuss internal case studies and ... Read more
  5. Day 1
    Enjoy a well earned lunch and network with peers.
  6. AEO is running an additional optional session on GDPR during the lunchbreak for delegates who are interested in understanding how GDPR will impact how they do business. Ian Grey, of Wadiff Consulting will provide a half hour introduction to GDPR for the events industry. If you’re interested or ... Read more
  7. A heavyweight panel of business leaders who have unparalleled experience of launching and growing their events business on a global scale, take the stage in this international session. Doug Emslie will chair this session which includes the heads of global event businesses sharing experiences of ... Read more
  8. Day 1
    Grab a refreshment and network with your peers.
  9. This session focusses on your employees and the importance of making whatever time they spend with your organisation an experience that will stay with them throughout their career – in a positive way! Recognising the difficulty in attracting and retaining good talent, you will see what you need to ... Read more
  10. Chris Hughes from Brand Events leads a lively session which aims to explore and, in some cases, demonstrate different event experiences. Be prepared to join in as we aim to put some of the lessons of the day into action.    
  11. Day 1
    Kate Russell will touch on highlights of the day.
  12. Day 1
    Some time to network over drinks, generously sponsored by Circdata.
  13. Day 1
    Enjoy dinner, generously sponsored by DB Schenker and some light entertainment.
08 Sep 2017
  1. Our businesses, customers, and visitors are sailing uncharted waters so it would be remiss to not try to get a feel of what they are experiencing in the turbulent economy and new political landscape. Whilst the future is never certain, Roger Fagg has a very good track record of providing insight to ... Read more
  2. Day 2
    Grab a refreshment and network with your peers.
  3. The Junction Marketing Agency's MD, Steve Kemish will wrap up our conference with style and deliver the marketers view on why Customer Experience (CX) is far from being just buzz language uttered in meetings, but is instead a cultural imperative for any organisation to thrive in the modern digital ... Read more

Headline Sponsor




Event Sponsors


Crowd Compass

DB Schenker logo


Messe Frankfurt



asp design



Schenker logo

EN logo


Hiscox logo


Messe Frankfort

Perton signs Logo


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